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How we can support you

Some people have difficulties with both hearing and vision. This is called dual sensory impairment or deafblindness.  It may not be the degree of vision or hearing difficulties that impact on your life, but the combination of both.

We can help you to improve your ability to get around and manage your daily living tasks, plan routes and offer long cane training. We work with you to understand your individual communication needs and help you develop alternative ways of doing things.

We can provide amplification equipment and other technology to assist you in accessing information in order to keep you safe, independent and in control of your life.  Each situation is unique and can be tailored to your specific needs.

Get in Touch

You can self-refer by telephone or online, or someone can refer you on your behalf via London Borough of Newham’s Adult Social Care Access Team.

Telephone: 0208 430 2000 Option 2

Or online: Newham online form

We also accept referrals directly from your ophthalmologist, or you can contact us directly if you already have a copy of your recent certificate of visual impairment (CVI). We also manage the visual impairment register and when we receive a copy of your CVI we will contact you to register your details and offer you an assessment of your needs.

Once the referral has come through we will contact you.

Contact our Sensory Support Team

0203 373 8800

Textphone: 07896 664 350

Monday to Friday 9am – 5pm